Prefer to talk it through in person? Visit the boutique on Murray Place — by appointment or simply walk in.
Book an appointmentHow upgrades work
Step one: bring your existing piece into the boutique. We'll examine and grade the centre stone (and any side stones), check the metal and weigh the piece, and give you a transparent trade-in valuation against today's diamond and metal market.
Step two: that valuation becomes credit against any new piece in the boutique — a larger centre stone, a different setting style, or an entirely new piece designed bespoke. There's no obligation to commit on the day.
Step three: we re-set, re-design or re-sell as appropriate, and your new piece is hand-finished in our workshop ready for collection.
What we accept
Diamond rings, pendants and earrings of any age — including pieces originally bought elsewhere — provided the centre stone is 0.30ct or larger and the piece is in re-saleable or recoverable condition.
We can also trade in scrap gold, broken chains and inherited pieces you don't wear against the cost of a new commission.
Lab-grown diamonds, gemstone-only pieces and watches: we'll consider on a case-by-case basis — just bring the piece in.
Where to start
There's no obligation and no charge for an upgrade valuation. Pop into the boutique and one of the team will assess your piece while you wait, or call ahead to arrange a private appointment.
See it for yourself
Don't just take our word for it — read real stories from customers who've been through the workshop, told in their own words.
Read customer journeysIn-Store Services
The other services we offer in the boutique.
Alongside bespoke design, our Murray Place workshop offers four further in-store services — all handled on the premises by our own goldsmiths.
Prefer to talk it through in person? Visit the boutique on Murray Place — by appointment or simply walk in.
Book an appointment